Privacy Policy
Your Privacy Matters to Us
How GetYourCricketID.com collects, uses, stores, and protects your personal information. Plain English. No legal jargon.
Welcome to GetYourCricketID.com (“we”, “our”, “us”). We are India’s No.1 trusted online cricket betting ID provider, delivering verified cricket IDs to over 50,000 users across India since 2020.
This Privacy Policy explains what personal data we collect when you use our website (getyourcricketid.com), contact us on WhatsApp or Telegram, or use any of our services. It explains how we use that data, who we share it with, how we protect it, and what rights you have over it.
We are committed to your privacy. We never sell your data. We never share it with advertisers. And we never store more than we need.
Who We Are
GetYourCricketID.com is an online cricket betting ID provider operating in India. We help users obtain verified accounts on licensed betting exchanges including Sky Exchange, Diamond Exchange, Tiger Exchange, and Lords Exchange, among others.
For the purposes of data protection, GetYourCricketID.com is the Data Fiduciary responsible for your personal data as defined under India’s Digital Personal Data Protection Act 2023 (DPDPA).
Registered Business: GetYourCricketID.com
What We Collect
We collect only the minimum data required to deliver our services. Here is a complete list of what we may collect and why:
| Data Type | Examples | Why We Collect It | Source |
|---|---|---|---|
| Contact Information | Name, mobile number | To create and deliver your cricket betting ID | You provide it via WhatsApp or our website |
| Platform Preference | Preferred exchange (e.g. Sky, Diamond) | To register your ID on the correct platform | You provide it during onboarding |
| Communication Records | WhatsApp/Telegram chat history | Account support, query resolution, audit trail | Generated during our conversations |
| Transaction Data | Deposit amount, withdrawal amount, UPI ID, payment timestamps | To process and verify deposits and withdrawals | You provide UPI details when transacting |
| Device & Browser Data | IP address, browser type, device OS, screen resolution | Website security, fraud prevention, analytics | Collected automatically via cookies |
| Usage Data | Pages visited, time on site, referral source | To improve website performance and user experience | Collected automatically via Google Analytics |
| Marketing Preferences | Bonus opt-in, match alerts consent | To send you relevant promotions (only with consent) | You opt in via WhatsApp or website form |
What we do NOT collect: We do not require, request, or store government-issued ID documents (Aadhaar, PAN, Passport), selfie photos, or biometric data at any point. If someone claims to represent GetYourCricketID.com and asks for these, please report it to us immediately.
How We Use Your Data
We use your personal data only for clearly defined, legitimate purposes. We do not use your data for profiling, automated decision-making, or advertising targeting.
Service Delivery
Your name, mobile number, and platform preference are used exclusively to register your cricket betting ID on your chosen exchange and deliver it to you via WhatsApp.
Customer Support
Communication records (WhatsApp, Telegram messages) are retained to provide continuity of support — so you don’t have to repeat yourself when you contact us — and to resolve any disputes accurately.
Withdrawals & Transactions
Your UPI ID or bank details, shared when requesting a withdrawal, are used solely to process that specific payment. We do not store payment details beyond what is needed to complete the transaction.
Website Improvement
Anonymised usage data (pages viewed, time on site, device type) is used to understand how users navigate our website and to improve its speed, layout, and content.
Security & Fraud Prevention
IP address and device data are used to detect unusual access patterns, prevent fraudulent account creation, and protect existing users from unauthorised access.
Promotions & Bonuses (Consent-Only)
If you have opted in to receive promotional messages, we may send you information about bonuses, reload offers, and IPL promotions via WhatsApp. You may opt out at any time by messaging “STOP” to our WhatsApp number.
Data Sharing & Disclosure
We do not sell your personal data. We do not share your data with advertisers, data brokers, or marketing agencies. Your data is shared only in the following limited circumstances:
Betting Exchanges
To create your cricket betting ID, your name and mobile number are shared with your chosen exchange (e.g. Sky Exchange, Diamond Exchange). These platforms operate under their own privacy policies and terms of service. We recommend reviewing them before you begin betting.
Payment Processors
When processing a deposit or withdrawal, your UPI ID or bank account details may be shared with our authorised payment processing partners for the sole purpose of completing that transaction. These partners are contractually prohibited from using your data for any other purpose.
Legal Requirements
We may disclose your data if required to do so by Indian law, a court order, or a government authority with lawful jurisdiction. We will notify you of such disclosure where legally permitted to do so.
Business Continuity
In the event of a merger, acquisition, or transfer of business assets, your data may be transferred to the successor entity, which will be bound by the same obligations outlined in this policy.
We never share your data with: Advertisers · Social media platforms (for targeting) · Data brokers · Third-party marketing agencies · Other users of our platform
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to function correctly, measure performance, and improve your experience. Cookies are small text files stored on your browser.
| Cookie Type | Purpose | Examples | Status |
|---|---|---|---|
| Essential Cookies | Required for the website to function. Cannot be disabled. | Session management, security tokens, CSRF protection | |
| Analytics Cookies | Track how visitors use our site to improve performance. | Google Analytics (_ga, _gid, _gat) | |
| Preference Cookies | Remember your settings for a better experience. | Language preference, cookie consent record | |
| Marketing Cookies | Track conversions from advertising campaigns (if opted in). | Google Ads conversion tracking, Meta Pixel |
How to Control Cookies
You can manage, disable, or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect website functionality. To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.
Data Security
We take data security seriously and implement a range of technical and organisational measures to protect your personal information against unauthorised access, loss, disclosure, or misuse.
Technical Measures
Our website uses 256-bit SSL/TLS encryption for all data in transit. Stored data is encrypted at rest. Access to personal data is restricted to authorised personnel only, and all staff with data access are bound by confidentiality agreements.
Operational Measures
We do not store payment card details. UPI transaction records are retained only as long as legally required. Communication logs are accessible only to authorised support staff.
Incident Response
In the unlikely event of a data breach, we will notify affected users and the relevant authorities within 72 hours of becoming aware, as required under India’s DPDPA 2023.
Important: While we implement strong security measures, no internet transmission is 100% secure. Never share your password, OTP, or full banking credentials with anyone — including anyone claiming to represent GetYourCricketID.com. We will never ask for your OTP.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Cricket ID Account Data | Duration of active account + 12 months | Service delivery and dispute resolution |
| WhatsApp / Support Chats | 24 months from last interaction | Continuity of support, audit trail |
| Transaction Records | 7 years | Legal and regulatory compliance (Indian tax law) |
| Marketing Consent Records | Until opt-out + 6 months | Proof of consent as required by DPDPA 2023 |
| Website Analytics Data | 26 months (Google Analytics default) | Website performance analysis |
| Security / Fraud Logs | 12 months | Fraud detection and account security |
Once the applicable ret
Important: While we implement strong security measures, no internet transmission is 100% secure. Never share your password, OTP, or full banking credentials with anyone — including anyone claiming to represent GetYourCricketID.com. We will never ask for your OTP.
Your Rights Under DPDPA 2023
Under India’s Digital Personal Data Protection Act 2023, and applicable data protection principles, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you, including what it is, where it came from, and who it has been shared with.
Right to Correction
Request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where we no longer have a lawful basis to retain it. Certain data (e.g. transaction records) must be retained by law.
Right to Withdraw Consent
Withdraw consent for marketing messages at any time by messaging “STOP” on WhatsApp or emailing us. Withdrawal does not affect processing before the withdrawal.
Right to Data Portability
Request your personal data in a commonly used, machine-readable format so you can transfer it to another service provider.
Right to Grievance Redressal
File a complaint with our Data Protection Officer (DPO). If unresolved, escalate to India’s Data Protection Board as established under DPDPA 2023.
To exercise any of these rights, contact our Data Protection Officer at privacy@getyourcricketid.com. We will respond within 30 days as required under DPDPA 2023. We may need to verify your identity before processing your request.
Minors & Age Policy
GetYourCricketID.com strictly prohibits the use of our services by anyone under the age of 18. Online cricket betting is a legal activity for adults only in applicable jurisdictions.
We do not knowingly collect personal data from individuals under the age of 18. If we discover that a minor has provided us with personal data, we will immediately delete that information and close any associated account.
If you believe a minor has used our services or provided personal data to us, please contact us immediately at Whatsapp
18+ Only. By using GetYourCricketID.com, you confirm that you are at least 18 years of age. Age verification may be conducted at our discretion.
Third-Party Links & Platforms
Our website and WhatsApp communications may contain links to third-party websites and betting exchange platforms (e.g. Sky Exchange, Diamond Exchange, Tiger Exch). Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.
We are not responsible for the privacy practices or content of third-party platforms. We strongly encourage you to read the privacy policy of any site you visit after leaving GetYourCricketID.com.
Third-party services we use on our website include Google Analytics (usage tracking), WhatsApp Business API (customer communication), and Google Ads (advertising, where applicable). Each of these services has its own privacy policy governing data they collect independently.
WhatsApp & Messaging Communications
The primary channel through which we deliver our services is WhatsApp. By contacting us on WhatsApp, you acknowledge that:
(a) Your messages, including your name, mobile number, and any information you share, will be received and processed by our support team for the sole purpose of delivering your cricket betting ID and associated services.
(b) WhatsApp communications are governed by Meta’s Privacy Policy in addition to ours. WhatsApp may collect metadata about your messages (such as timestamps and read receipts) independently of GetYourCricketID.com.
(c) We do not initiate unsolicited WhatsApp messages. We will only contact you on WhatsApp if you have initiated contact with us, or if you have explicitly opted in to receive promotional messages.
(d) You may opt out of promotional WhatsApp messages at any time by replying “STOP” to any promotional message. You will continue to receive service-related messages (e.g. withdrawal confirmations) as these are essential to your account.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, services, or legal requirements. When we make material changes, we will:
(a) Update the “Last Updated” date at the top of this page;
(b) Notify active users via a WhatsApp message or a prominent notice on our website;
(c) Where required by law, seek fresh consent before applying the updated policy.
Continued use of GetYourCricketID.com services after the effective date of an updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Previous versions of this policy are available upon request. Contact us at privacy@getyourcricketid.com.
Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact us through Whatsapp for any support. We are committed to responding within 30 days.
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